148 M Street
Berlin
MN 6810
B5
7UR
4
April 2016
Mr. Steve
Smith
Agency
Director/ Manager
Ocean Air
32
Ludinglton Place
Leeds Ls2
9HJ.
Dear Mr. Smith,
I wish to complain about my last week return
flight to Florida that I did with your travelling agency.
I will start by mentioning the only good thing
about your airline flights. The seats were wide and very comfortable.
Nevertheless, the disadvantages outwheight the advantages; that is why I’m writing this
letter. First of all you only have 4 flights a day; despite this, our plane
boarded later than it was planned. Secondly, we were expecting nice and
friendly well- trained staff, but we found that they were quite rude. In
addition, there was no vegetarian food for me! The whole family enjoyed a
tasting dinner while I was just sitting there, drinking water. Finally, I was
ready to watch the latest in-flight entertainment, but I was forced to watch a
movie that I have already seen on TV.
In conclusion, after these arguments, I
would like some of my money back.
I look forward to hearing from you as soon
as possible some answer.
Yours sincerely,
Noemy.
